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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Art Saunders

September 20, 2024

5  out of  5
rating by Art Saunders
"The staff is always very transparent and helpful in whatever question or need I may have. They provide excellent service."
We responded:
"Thank you Art. We appreciate your business and trusting us with your insurance needs. "
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Michael Brown

August 17, 2024

4  out of  5
rating by Michael Brown
"Always greeted with a smile and kind word."
We responded:
"Thank you for the kind words. We appreciate your business. "
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Melessa Brady

May 21, 2024

5  out of  5
rating by Melessa Brady
"Dave Matheny- State Farm Insurance is the best insurance I have ever had. They have helped me with two deer accidents with no problems. I recommend Sate Farm to family, friends, and any one who needs GREAT insurance!! Keep up the great work State Farm!"
We responded:
""Hi Melessa! Thank you for your wonderful review! We’re delighted to hear that you consider Dave Matheny State Farm Insurance the best you've ever had. It's great to know that we were able to assist you smoothly. Your recommendations to family and friends mean a lot to us. We appreciate your support and will continue to provide the great service you’ve come to expect."
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Fay Brown

March 25, 2024

5  out of  5
rating by Fay Brown
"The staff are very friendly and take very good care of their customers. I recommend this office too anyone needing insurance. Fay Brown"
We responded:
"Thank you Fay. We love helping people with their insurance. "
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Lockye Drone

February 6, 2024

5  out of  5
rating by Lockye Drone
"Best insurance agency! Helpful friendly, and accommodating!"
We responded:
"Thank you for your glowing review! We're delighted to hear that you found our insurance agency helpful, friendly, and accommodating. Providing exceptional service to our customers is our top priority, and it's fantastic to know that our efforts have made a positive impact on your experience. If you ever need assistance in the future, don't hesitate to reach out—we're always here to help. "
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Shirley Sargent

January 23, 2024

5  out of  5
rating by Shirley Sargent
"I’ve been with State Farm for 3 years. The staff is very friendly, knowledgeable and professional. I am pleased that I chose to go with Dave Matheny, State Farm insurance agency."
We responded:
"Thank you for sharing your positive experience with our State Farm insurance office. I’m thrilled to know that you’ve been pleased with the friendly and knowledgeable service provided by our team over the past three years. "
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John Camacho

January 19, 2024

5  out of  5
rating by John Camacho
"Moved to the area 2yeare ago, and have been extremely happy with the service the staff has done. Explaining all questions I've had. Highly recommend"
We responded:
"Thank you for taking the time to share your positive experience since moving to the area two years ago. We’re thrilled to hear that you’ve been extremely happy with the service provided by our staff. "
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Betty Talley

January 18, 2024

5  out of  5
rating by Betty Talley
"Has always answered any question. Took care of our damage to our motorcoach in a timely manner and always friendly personal."
We responded:
"Thanks for the review, Betty! I am happy we could answer all of your questions and help you take care of the damage done to your motorcoach in a timely manner. If you have any questions or need further assistance, feel free to reach out. "
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Kim Gwaltney

December 6, 2023

5  out of  5
rating by Kim Gwaltney
"Sooooo Appreciate how the Ladies of State Farm are there for us. TRULY - their office is next to ours & .... THEY ARE A GOOD NEIGHBOR! Kim"
We responded:
"Thank you Kim. I’m very fortunate to have a great team that loves to help. Happy Holidays. "
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Sarah wilson

November 9, 2023

5  out of  5
rating by Sarah wilson
"The best experience I’ve ever had with insurance was switching to this office! The lovely ladies in the office were so informative, patient and understanding, I’ve ever had the pleasure of doing business with! HIGHLY recommend!!!"
We responded:
"Thank you Sarah for the 5 star review. Lisa and Amanda in my office enjoyed helping you with your auto insurance. Appreciate your business."
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Sarah Gray

November 1, 2023

5  out of  5
rating by Sarah Gray
"best customer service ever!"
We responded:
"Thank you Sarah. We appreciate the the 5 star review. "
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Marsha McGhee

October 30, 2023

5  out of  5
rating by Marsha McGhee
"Very helpful and informative!"
We responded:
"Thank you Marsha for letting us serve your auto insurance needs. "
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Bryan Overturf

October 30, 2023

5  out of  5
rating by Bryan Overturf
"Dave Matheny State Farm is 100%, for their Customers and work diligently to get the Best policies at the Best rated, and Lisa Ackerman is the utmost Professional and Friendly agent, one could hope for God Bless ya's Abundantly"
We responded:
"Thank you Bryan. Lisa and my entire staff works hard to make sure you get the very best service and products. Appreciate the 5 star review. "
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Leann Rogers

October 28, 2023

5  out of  5
rating by Leann Rogers
"Always very knowledgeable, friendly and helpful!"
We responded:
"Thank you for letting us serve your auto and home insurance needs. We appreciate your kind words. "
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Joy Weaver

July 12, 2023

5  out of  5
rating by Joy Weaver
"The staff is always helpful and friendly."
We responded:
"Thank you."
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Tammie Tesh

July 3, 2023

5  out of  5
rating by Tammie Tesh
"I’ve been with this agent since 2005. Homeowners, multivehicle , golf cart, motorcycles. They have been nothing but great! Just wonderful to deal with ❤️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for letting us serve all of your insurance needs. We appreciate you choosing our agency. "
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James Hoy

June 26, 2023

5  out of  5
rating by James Hoy
"Always there to help when needed and friendly"
We responded:
"Thank you for letting us serve your insurance needs. We appreciate your business. "
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David Coston

May 24, 2023

5  out of  5
rating by David Coston
"We have had Dave Matheny as our agent for many years now. His office has always been very professional in dealing with us during that time. I would strongly recommend them for any insurance needs."
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Deb Respondek

May 12, 2023

5  out of  5
rating by Deb Respondek
"I have been with State Farm agent Dave Matheny (and retired agent Mr Poshard before him) for over 40 years. Dave & his office team are the VERY BEST! Over the years, they have provided us policies for all of our vehicles, life insurance, renters insurance and home owners insurance. They are extremely efficient, incredibly helpful and friendly, and very competitive on prices. We've only had a few claims during this time (storm damage to the roofs of our home & garage, and a few vehicle mishaps). They were very prompt and professional in handling everything. They take the load and worry off our shoulders and give us peace of mind. I feel blessed in knowing them. 👍"
We responded:
"Thank you Deb for the review. When I moved to Carmi over 26 years ago, I wanted to make a difference in my community and to my policyholders lives. We value you and your family and appreciate your trust in us in regards to your auto, home, and life insurance. "
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Jerry McCormick

April 28, 2023

5  out of  5
rating by Jerry McCormick
"I've been very pleased with my agent and all the staff at his office. I will say once it leaves his office it lacks a little bit."
We responded:
"Thank you for the 5 star review. "
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Jenny Inglis

March 27, 2023

5  out of  5
rating by Jenny Inglis
"I discussed a change needed for our car insurance with Amanda. She accessed our account info and made the change quick and easy!"
We responded:
"Thank you Jenny for letting us help you with your car insurance. "
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Barbara Stallman

March 22, 2023

5  out of  5
rating by Barbara Stallman
"They are always friendly and courtesy people. I have had insurance with Dave for a very long time. I recommend them to all of my friends and family"
We responded:
"Thank you Barb for letting us help you with your insurance. "
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eightofnine

February 28, 2023

5  out of  5
rating by eightofnine
"I have been with this agency for a while and I have no complaints about any of the people who work there. I love having them handle my insurance policies and feel like they are just a phone call away. I highly recommend them."
We responded:
"Thank you for trusting us with your insurance needs. We appreciate your business. "
Profile photo of David Scroggins

David Scroggins

February 27, 2023

5  out of  5
rating by David Scroggins
"Dave and his team have helped us through some tough times. The staff especially Lisa feel like friends when we call into the office and they always help. Dave and his team have made us State farm lifers. Insurance is expensive but it doesn't have to be miserable. We love our hometown State farm crew."
We responded:
"Thank you David for the shout out to my staff. My staff is awesome and is always here to help when life happens."
Profile photo of Ray Mitchell

Ray Mitchell

February 17, 2023

4  out of  5
rating by Ray Mitchell
"We have always had a wonderful experience with all the employees. Always friendly and always there to help We wouldn’t do business anywhere else."
We responded:
"Thank you for sharing. We really appreciate your business. "